Privacy Policy

GDPR Policy Update

Rail Business Solutions Limited (RBS Ltd.) have updated our Privacy Policy in line with the General Data Protection Regulation (GDPR) to better explain why and how we store your data and what we use it for. RBS recognises the requirement and the need for transparency to both associates and customers.

RBS Ltd strives to continue providing you with exemplary service, the data we hold helps us to tailor our services specifically to your requirements. We keep your records up to date with your expertise, new projects, contact details and availability, so that we can contact you when an opportunity arises that is suitable to you.

GDPR will offer you more control over your data and how you are contacted. RBS Ltd. only processes your information for legitimate RBS Ltd business purposes which include, some or all, of the following:

· Where the processing enables us to offer you contract or employment opportunities suitable to your experience and requirements

· To provide communications which we think will be of benefit and interest to you

· To improve our services to our customers

· To remit payments to you for work carried out for RBS Ltd.

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in the highest regard and, consider all your data protection rights under all current UK legislation. We never sell data to third parties.

If you would like to remain as part of the RBS Limited team you do not need to take any action.

You have the right to object to this processing at any time. If you wish to do so, please respond by using our contact form. Please bear in mind that if you object, we will not be able to contact you with any opportunities which may be of benefit and interest to you.


Rail Business Solutions Ltd (RBS Ltd.) may collect your personal details, including but not limited to your name, contact details, address, DOB, employment history and bank details. This may include sensitive personal information including criminal convictions and ethnic origin and any other sensitive details from your CV.

We use and hold the information we collect to provide you with the best possible service. This includes notifying you of future opportunities, submitting your CV for specific job applications (after agreeing with you each time), provide communications to you which we think would be of benefit and/or interest and to contact you about industry updates and events. We may also use your information when maintaining the RBS Ltd internal database to ensure we are able to provide our services to you.

Bank details provided to RBS Ltd. are used only to remit payments of invoices you have supplied to us for work you have carried out for RBS Ltd.

We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone and email details, you consent to RBS Ltd. contacting you using either method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us using the contact form.

How we collect information

RBS Ltd. collects information in two ways:

· a) When you directly give it to us (“Directly Provided Data”)

When you communicate with us and become one of our registered associates, you may choose to give us information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time for us to receive it.

· b) When you give us permission to obtain from other accounts (“User Authorised Data”)

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

How long do we keep your data for

RBS Ltd. will not retain your personal information longer than necessary. We will hold the information you provide while you remain as an associate or customer. Or as needed to provide the Services to you, or for as long as is necessary to provide support-related reporting and trend analysis.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Registration forms/Associate Agreements

RBS Ltd. will not sell or rent your personally identifiable information, gathered as a result of filling out any registration forms or agreements.

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

Recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do the following:

· You can verify the details you have submitted to RBS Ltd. by contacting us at: Contact Form. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and your address

You can also contact us by the same method to change, correct, or delete your personal information controlled by RBS Ltd. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted. We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).

You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us at: Contact Form

Contact If you have any questions or queries you can contact us here.

Laura O’Connor

Business Manager Data Protection Officer

Rail Business Solutions Limited

2 Meadowland Road



SS11 8XW

+44 7947185205

Please note, we regularly review how we process and protect data. Therefore, changes to our policy may occur at any time. We will publicise any significant changes.