Our Recent Work


Examples of recent assignments we have delivered for our clients.


Locomotive Services (TOC) Limited

May 2016 to current

RBS Limited is providing interim management for Locomotive Services (TOC) Limited in setting up and operating a Train Operating Company for steam train passenger operation covering Chief Operating Officer, Head of Operations, Head of Safety, Environment and Operational Standards, Timetable, Performance & Access Manager, Compliance & Standards Manager (Operations) and Operations Control.

Heathrow Express

Jan 2016 to current

RBS is currently providing interim ‘operations manager’, ‘change manager’ and 'finance/contract' manager connected with business development and the transfer of depot and other activities/assets from Old Oak Common to Langley.



Aug 2015 to current

RBS is currently providing resources for the introduction of the Class 700 trains with a Commissioning Manager and an interim Operations Standards Manager.

London Midland


Review of train dispatch training & assessment

November 2016

RBS completed a review of operational activity across all London Midland depots which considered depot drivers, shunters and those involved in the CMS.


April 2016

RBS completed a review of resource management for all operational staff with recommendations for efficiencies and additionally advising on the ITT.

Arriva Rail North

April 2016

RBS completed a review of the training and CMS arrangements for train drivers with recommendations for improvement to align with current good practice and guidance from ORR.


More previous assignments


Great Western Railway


RBS assisted GWR and NR Great Western with operational interface issues connected with the introduction/cascade of rolling stock.

GTR Head of Operational Safety


Provided interim support to cover the Head of Operational Safety, providing the operational safety lead for a number rolling stock cascades and the introduction of the Class 700 train.

GTR Thameslink Head of Safety


Led the development of the Safety Strategy and Safety Plan for the GTR Thameslink Programme.

Docklands Light Railway Limited


RBS provided interim resources for Operations, Finance, Asset and Project management.


Docklands Light Railway Limited


RBS provided nine leading experts in the areas of Business Management, Mobilisation, Service Delivery and Customer Satisfaction, Security and Revenue Protection and Interface Management & Partnership Working. DLRL were very pleased with all of the RBS team and stated that the reports submitted, were of a high standard.

Professional Head of Operations Southern Railway


RBS provided interim management for the position of Professional Head of Operations including provision of the Operations Lead for the introduction of new trains including the class 377/6, 377/7 and the class 387/1. Also provided Operations advice to the Thameslink Programme on behalf of Southern, Programme Manager for the introduction of DAS (Driver Advisory System).


Rail Safety & Standards Board (RSSB)


RBS was engaged by RSSB to further develop guidance for industry accident & incident investigations including the determination of proportionate allocation of resources for investigations.

Franchise Bid


RBS was engaged as lead author for section H of Accreditation Questionnaire.

Pre audit review (Qualified 18001 Lead Auditor)


RBS completed a review of the management processes across the management system and subsequently developed process flow charts to improve communication and engagement of front line employees.

Independent investigation


During 2011 RBS was engaged to undertake an independent investigation of a fatal rail accident (James Street). A report was provided which identified immediate and underlying causation and recommendations.


Safety Assurance RSSB


RBS was engaged by RSSB to initiate the project management requirements of providing industry wide safety assurance guidance for the GB rail industry. The project established current safety assurance arrangements within the GB rail industry and the developmental requirements of industry guidance on safety assurance at company level, company to company level and GB rail industry system level.

Al Mashaaer Al Mugaddassah Metro (MMM) Project. Makkah Metro

Bill O’Connor developed the programme for the Preliminary Safety Case, the Safety Management System (SMS) including the Risk Management process for Phase 1 of the MMM Project. The MMM has safely and efficiently transported high volumes of pilgrims between Arafat, Muzdalifah and Mina/Jamarat according to the respective Hajj movements during the 7 day Hajj time period in November 2010.

NSW Sydney Metro Bid

Bill O’Connor worked with the Met One consortium (Serco, Bombardier, Laing O’Rourke & Macquarie) to champion and coordinate a number of programmes (‘Schedules’) for the NSW Sydney Metro bid.